PRIVACY POLICY
This policy defines how we collect and process the personal information you provide when using the website.
1. Purpose of the Privacy Policy
The RT Tech Solutions team is committed to protecting the confidentiality and security of your personal information. The purpose of this policy is to inform you of the reasons why and the manner in which RT Tech Solutions will collect and process your personal information. It is important for us to explain this policy as clearly and simply as possible to ensure your free and informed consent.
2. Effective Date
This privacy policy comes into effect on November 17, 2025.
3. Personal Information Collected and the Purposes for Which It Is Collected
The RT Tech Solutions team collects personal information, but only for the purposes mentioned in this policy. We protect all personal information collected.
When the client completes a form, the personal information collected includes their name, email address, and phone number.
This information will be retained until it is deleted.
We collect personal information such as your name and email address in order to serve you better.
4. Purposes for Which This Personal Information Is Collected
We collect various types of personal data. You may choose not to provide this information to RT Tech Solutions.
We collect your personal information listed above for informational purposes.
We collect this information in order to respond to your questions.
Geographical Location of Processing
Our operations and servers are located in Québec. However, personal information may be processed outside Québec, either in Canada or the United States, where our affiliates, service providers, and partners may operate.
5. Protection of Your Personal Information
RT Tech Solutions implements technical, physical, and administrative security measures to protect your personal data from unauthorized use, access, or processing. Additionally, we use an SSL certificate to ensure the protection of your personal information. Regular backups are also performed.
Please note, however, that no security system is perfect and no data transmission can be guaranteed to be 100% secure. Although we fully focus on the protection of personal information, we cannot guarantee or ensure the absolute security of all information transmitted through the website. Your use of our site is at your own risk.
If a breach compromises your personal information, our team will inform you as well as any regulatory body whenever required by applicable legislation.
6. Technological Means Used to Collect Information
We may use cookies, web beacons, log files, or other technologies to collect certain personal information about visitors to our website.
What are cookies? These are pieces of information sent by the server to the browser during a website visit. This information uniquely identifies the connection. The information collected can include, for example, your IP address, browser version, browser type, and the date and time of your visit.
We use various technological tools to collect information, including SSL certificates, WordPress, and Fluent Form.
If our website contains links or references to third-party sites, this policy ceases to apply as soon as you leave our website. As a result, RT Tech Solutions is not responsible for the collection or processing of personal information by these third parties.
7. Your Rights
You may exercise your rights by using the contact information provided in the “Contact Us” section of this policy.
Accuracy and Updating of Your Personal Information
The accuracy of your personal information is important. If any of the personal information you provided is no longer accurate, up to date, or complete, you may update your profile or contact us using the information in the “Contact Us” section to notify us of the changes. Note that we are not responsible for any losses resulting from inaccurate, incomplete, or false personal information that you have provided to us.
Complaints
If you believe that your personal information rights have not been respected, you may submit a complaint by contacting us using the information in the “Contact Us” section.
Individual Rights
Under local laws, you may have certain rights, such as:
- Correction of inaccurate personal information;
- Withdrawal of your consent at any time;
- Access to your personal information; and
- Erasure or deletion of your personal information.
8. Contact Us
If you have any questions or concerns, or if you wish to exercise your rights or file a complaint with RT Tech Solutions, you may contact us using the information below, and our team will do its best to assist you.
Christine Rioux, Privacy Officer for Québec
Email: christine.rioux@rt-tech-solutions.com